Terms & Conditions

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Welcome to claybladi.
By accessing or using our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services or making a purchase.

1. General Information

This website is operated by claybladi.
Throughout the site, the terms “we”, “us”, and “our” refer to claybladi.

By visiting our site and/or purchasing from us, you engage in our service and agree to these Terms & Conditions.

2. Products

  • All products sold on claybladi are handmade pottery items
  • Due to the handmade nature of our products, slight variations in color, shape, and size are natural and not considered defects
  • Product images are for illustration purposes; actual items may vary slightly

3. Pricing

  • All prices are listed on the website
  • Prices may change at any time without prior notice
  • We reserve the right to correct pricing errors

4. Orders & Acceptance

  • Placing an order does not guarantee acceptance
  • We reserve the right to refuse or cancel any order for any reason, including stock availability or suspected fraud
  • In case of order cancellation, any payment received will be fully refunded

5. Payments

We accept the following payment methods:

  • Credit / Debit Cards
  • Purchase via Etsy checkout (when choosing to buy through Etsy)

Payments are processed securely by third-party payment providers.
We do not store or have access to full payment card details.

6. Shipping

  • We offer worldwide shipping
  • Estimated delivery time: 14–21 business days
  • Shipping times may vary depending on destination and customs processing
  • Customers are responsible for customs duties, import taxes, and additional fees

For full details, please refer to our Shipping Policy.

7. Returns & Refunds

  • Return and refund requests must be made within 30 days of delivery
  • In case of damaged items, customers may choose between:
    • A replacement item, or
    • A full refund
  • Clear photos of the damaged product and packaging are required

For full details, please refer to our Returns & Refund Policy.

8. Etsy Purchases

If you choose to purchase through our Etsy link:

  • Your transaction will be governed by Etsy’s Terms & Conditions and Privacy Policy
  • Our responsibility is limited to order fulfillment and customer support related to the product

9. Intellectual Property

All content on this website, including:

  • Text
  • Images
  • Logos
  • Designs

is the property of claybladi and may not be copied, reproduced, or used without prior written permission.

10. Limitation of Liability

To the maximum extent permitted by law:

  • claybladi shall not be liable for indirect, incidental, or consequential damages
  • Our liability is limited to the amount paid for the purchased product

11. Accuracy of Information

We strive to ensure that all information on our website is accurate.
However, we do not guarantee that descriptions, pricing, or other content are error-free.

12. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time.
Changes will take effect immediately upon posting on this page.

13. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws, without regard to conflict of law principles.

14. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us at:

Email: contact@claybladi.com